A stable foundation for your application
The open source development process drives rapid innovation, but also introduces challenges for long-term support as individual components and APIs evolve. To bridge this gap, the Typesafe Subscription includes access to long-term maintained, stabilized, and comprehensively tested releases of the Typesafe Reactive Platform, including the Scala programming language, Akka event-driven middleware, and the Play Framework.
With the Typesafe Subscription, your team can build against defined, commercially maintained releases of Play Framework, Akka, and Scala with the assurance of long-term binary compatibility and supportability, and without sacrificing the flexibility of open source. That means your development team can build once and hand off to operations, without needing to constantly update your application to track the latest changes in the open source community projects.
Developer support to get you on the right track
The Typesafe Subscription includes developer support to ensure that your project gets off to the right start. Software developers gain access to expert assistance on specific development challenges, advice on best practices, and timely resolutions to issues that are blocking development - under a defined Service Level Agreement (SLA), and through our multiple support channels including our web portal and email. This ensures that your critical development resources are free to focus on your business problem, not the underlying infrastructure.
Production support you can depend on
Once your application is in production, the Typesafe Subscription includes commercial-grade production support to resolve any runtime issues. Subscribers may choose either business hours or 24x7 support, delivered through our web portal and email with guaranteed response times defined by a Service Level Agreement (SLA). As part of the production support, certified hotfixes are available to resolve critical customer issues outside of the standard product release cycle. Production support via the Typesafe Subscription gives you the assurance that your critical business systems are backed by the professional support and engineering teams at Typesafe.
Fast path to the core developers
Typesafe employs many of the core contributors working at the heart of the Play Framework, Akka, and Scala projects. A commercial relationship with Typesafe ensures that your input and requirements will be factored into planning the roadmap for upcoming open source and commercial releases of the Typesafe Reactive Platform.