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Subscription

Overview

The Typesafe Subscription is a simple annual subscription that complements the Typesafe Platform with certified builds, professional maintenance, support, and operations tools, with no long-term commitment or lock-in.

A stable foundation for your application

The open source development process drives rapid innovation, but also introduces challenges for long-term support as individual components and APIs evolve. To bridge this gap, the Typesafe Subscription includes access to long-term maintained, stabilized, and comprehensively tested and hardened releases of the Typesafe Platform, including the Scala programming language, Akka event-driven middleware, and the Play Framework. These supported commercial releases, available exclusively to Typesafe Subscription customers, include certified binaries as well as source code.

With the Typesafe Subscription, your team can build against defined, commercially maintained releases of Play Framework, Akka, and Scala with the assurance of long-term binary compatibility and supportability, and without sacrificing the flexibility of open source. That means your development team can build once and hand off to operations, without needing to constantly update your application to track the latest changes in the open source community projects.

Developer support to get you on the right track

The Typesafe Subscription includes developer support to ensure that your project gets off to the right start. Software developers gain access to expert assistance on specific development challenges, advice on best practices, and timely resolutions to issues that are blocking development - under a defined Service Level Agreement (SLA), and through our multiple support channels including our web portal and email. This ensures that your critical development resources are free to focus on your business problem, not the underlying infrastructure.

Production support you can depend on

Once your application is in production, the Typesafe Subscription includes commercial-grade production support to resolve any runtime issues. Subscribers may choose either business hours or 24x7 support, delivered through our web portal and email with guaranteed response times defined by a Service Level Agreement (SLA). As part of the production support, certified hotfixes are available to resolve critical customer issues outside of the standard product release cycle. Production support via the Typesafe Subscription gives you the assurance that your critical business systems are backed by the professional support and engineering teams at Typesafe.

Management tools to simplify operations

The Typesafe Console, is a rich, highly interactive dashboard for monitoring applications built on the Typesafe Platform, including Akka event-driven middleware. While the Typesafe Console is free for development purposes, it cannot be used in production without a Typesafe Subscription.

The Typesafe Console is a tailor-made tracing and monitoring solution for event-driven Akka actor based systems. The Typesafe Console captures the events that comprise your application’s asynchronous processing, links those events into meaningful trace flows across actors and remote nodes, and makes this information actionable to developers and operations staff through a rich web-based user interface.

The Typesafe Console provides insight into usage trends and performance characteristics of the running system. The Console enables your staff to optimize system performance and detect bottlenecks before they become a problem, but also to understand reasons for current or historical problems.

Fast path to the core developers

Typesafe employs many of the core contributors working at the heart of the Play Framework, Akka, and Scala projects. A commercial relationship with Typesafe ensures that your input and requirements will be factored into planning the roadmap for upcoming open source and commercial releases of the Typesafe Platform.

Comparison Matrix

The following chart summarizes the features of the commercial Typesafe Subscription.

Open Source Developer Gold Platinum
Scala
Akka
Play
Typesafe Activator
Console
Certified stable builds
Web and email support
Hot fixes
Certified Integrations
Phone support
Production Slick Drivers for DB/2, Oracle and
Microsoft SQL Server
Number of support incidents Unlimited Unlimited Unlimited
Support hours Business hours Business hours 24x7
Response time 1 day 4 hours 1 hour
Pricing Model Per Named Developer Per Server
(Physical or Virtual)
Per Server
(Physical or Virtual)
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